Summary/Objective

This position is responsible for providing excellent customer service while ensuring accurate, efficient cash handling and POS operations. This position is also responsible for the front-end area's work safety, food safety, quality control, and general housekeeping duties.

Position Responsibilities (Include, but not limited to)

Operations

• Ensure accurate and efficient in-store cash handling procedures, including all cash, checks, debit/credit, and EBT transactions. 
• Adhere to all food safety and sanitation requirements.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Proactively identifies and performs general housekeeping opportunities and tasks. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Knowledge of Foodie Flash, Moolah, and produce codes. 
• Till responsibility and organization. 
• Perform checker duties within the department as required by business needs. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where you can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires no travel. 

Weekend availability is a requirement of this position.

Summary/Objective

This position is responsible for product management, quality control, merchandising, sales generation, gross margins, labor and general expense control, employee development, work safety, customer service, and department profitability. This position also educates employees and customers on product selection and floral solutions.  

Position Responsibilities (Include, but not limited to)

Product Management

• Work with the Store Manager to secure department displays. Strive to develop displays that pique guest interest and impact guest buying trends. 
• Ensure all department merchandising is consistent with company guidelines, expectations, and approved merchandising plans. 
• Ensure effective ordering of all products for the Floral Department. Maintain product inventory at a level that promotes creative and effective sales merchandising and maximizes sales potential. 
• Obtain new product information from vendors and maintain excellent vendor relations. 
• Participate in determining order quantities and verifying the cost of goods. 
• Verify items received from vendors meet company guidelines for quality, count, and condition. Ensure all mis-picks, damaged goods, and credits are processed and managed within established guidelines. 
• Demonstrate effective inventory control, thereby minimizing unnecessary costs associated with excessive inventory, including supplies. 
• Verify correct invoice billing, including confirmation through the weekly general ledger and Floral Department receiving log sheets. Follow up and resolve inaccurate billing. Ensure the Account Payable Team is alerted to discrepancies between the shipping document amount and invoice amount. 
• Ensure effective informational and price point signing is posted for all products. Oversee the development of effective product descriptions and establish correct verbiage for all related signs/materials.
• Establish and manage stocking standards, ensuring high product quality, including rotation procedures. Incorporate cleaning with stocking and rotation requirements. 
• Assist as appropriate in determining the product selections.
• Effectively plan and perform physical inventory quarterly or more frequently if needed. 
• Maintain the Floral Department is clean, organized, and guest-friendly. 

Operations

• Determine daily projects and activities and ensure they are accomplished correctly and timely.
• Effectively manage department operations to achieve sales goals and general expense budgets. Oversee pricing to achieve budgeted gross profit goals.
• Adhere to an established supply budget and obtain spending approval from the Store Manager for expenses outside of the approved threshold. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Leadership

• Effectively build and maintain morale and provide ongoing motivation and feedback. Foster a cohesive, creative, and productive team.
• Actively lead and participate in product promotions and community events.
• Actively share the Company's vision with employees and customers.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure prep area is clean, organized and customer friendly. 

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires occasional travel. 

Weekend availability is a requirement of this position.

Summary/Objective

This position is responsible for product management, food safety, quality control, merchandising, and sales generation. 

Position Responsibilities (Include but not limited to)

Product Management

• Ensure all department merchandising is consistent with company guidelines, and expectations. 
• Assist Grocery Manager in ensuring all mis-picks, damaged goods, and credits are processed and managed within established guidelines. 
• Demonstrate effective inventory control, thereby minimizing unnecessary costs associated with excessive inventory, including supplies. 
• Ensure effective informational and price point signing is posted for all products. Assist with developing effective product descriptions and establishing correct verbiage for all related signs/materials.
• Adhere to stocking standards, ensuring high product quality, including rotation procedures. Incorporate cleaning with stocking and rotation requirements. 
• Assist with inventories. 

Operations

• Ensure daily projects and activities are accomplished correctly and timely.
• Adhere to all food safety and sanitation requirements. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population.

Travel

•  Some travel may be offered. 

Weekend availability is a requirement of this position.

Summary/Objective

This position is responsible for producing and packaging ready-to-eat products for Rudy’s Markets Inc. stores. Daily cleaning and sanitation of the production facility are required, along with production duties. 

Position Responsibilities (Include but not limited to)

• Production of various ready-to-eat products.
• Maintain strict cleaning and sanitation policies in compliance with company and governmental regulations.
• Maintain food areas in a safe, organized, and customer-friendly manner.
• Maintain proper inventory rotation and receiving practices using the FIFO practice.
• Package products in a manner that is consistent with department standards and/or customer requests. 
• Ensure items are packaged with the highest level of quality and presentation is consistently maintained. 
• Maintain adequate and appropriate facility records at all times.
• Adhere to all food safety and sanitation requirements. Consistently demonstrate knowledge of HAACP and Department of Health provisions. 
• Complete daily projects and activities as assigned or needed timely and correct. 
• Participate in department and staff meetings as required. 
• Maintain the back room, walk-in coolers, and freezer in a safe, clean, and organized manner. 
• Store products in a manner that allows easy access to back stock.
• Use work-related equipment correctly under manufacturers' guidelines. 
• Adhere to company guidelines regarding preventing internal and external loss, including risk management, accidental prevention/safety awareness, and loss prevention. 
• Contribute to a productive, enjoyable work environment and foster working relationships that promote positive team morale. 
• Maintain a safe environment for customers and employees. Ensure hazardous conditions are promptly handled appropriately.
• Readily accept delegated responsibilities and positively respond to the direction of the Deli Manager. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population.

Travel

•  Some travel may be offered.