Summary/Objective

This position is responsible for product management, food safety, quality control, merchandising, and sales generation. 

Position Responsibilities (Include but not limited to)

Product Management

• Ensure all department merchandising is consistent with company guidelines, and expectations. 
• Assist Grocery Manager in ensuring all mis-picks, damaged goods, and credits are processed and managed within established guidelines. 
• Demonstrate effective inventory control, thereby minimizing unnecessary costs associated with excessive inventory, including supplies. 
• Ensure effective informational and price point signing is posted for all products. Assist with developing effective product descriptions and establishing correct verbiage for all related signs/materials.
• Adhere to stocking standards, ensuring high product quality, including rotation procedures. Incorporate cleaning with stocking and rotation requirements. 
• Assist with inventories. 

Operations

• Ensure daily projects and activities are accomplished correctly and timely.
• Adhere to all food safety and sanitation requirements. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population.

Travel

•  Some travel may be offered. 

Summary/Objective (Include, but not limited to)

This position is responsible for product management, food safety, quality control, merchandising, sales generation, gross margins, labor and general expense control, employee development, work safety, customer service, and department profitability. This position also educates employees and customers in product selection, recipe ideas, and meal solutions.  

Position Responsibilities

Product Management

• Develop and maintain product displays that create an enticing marketplace; strive to develop displays that pique customer interest and impact buying trends. Ensure all department merchandising meets company guidelines, expectations, and approved merchandising plans.
• Ensure effective ordering of all products for the Produce Department. Maintain product inventory at a level that promotes creative and effective sales merchandising and maximizes sales potential. 
• Participate in determining order quantities and verifying the cost of goods. Maintain excellent vendor relations. 
• Verify items received from vendors meet company guidelines for quality, count, and condition. Ensure all mis-picks, damaged goods, and credits are processed and managed within established guidelines. 
• Demonstrate effective inventory control, thereby minimizing unnecessary costs associated with excessive inventory, including supplies. 
• Verify correct invoice billing, including confirmation through the weekly general ledger and Produce Department receiving log sheets. Follow up and resolve inaccurate billing. Ensure the Account Payable Team is alerted to discrepancies between the shipping document amount and invoice amount. 
• Ensure effective informational and price point signing is posted for all products. Oversee the development of effective product descriptions and establish correct verbiage for all related signs/materials.
• Establish and manage stocking standards, ensuring high product quality, including rotation procedures. Incorporate cleaning with stocking and rotation requirements. 
• Assist as appropriate in determining the product selections.
• Effectively plan and perform physical inventory quarterly or more frequently if needed. 

Operations

• Determine daily projects and activities and ensure they are accomplished correctly and timely.
• Effectively manage department operations to achieve sales goals and general expense budgets. Oversee pricing to achieve budgeted gross profit goals.
• Write produce department work schedule. Effectively allocate labor to accomplish operational goals, provide excellent customer service, and achieve labor budget. 
• Adhere to all food safety and sanitation requirements. 
• Adhere to an established supply budget, and obtain spending approval from the Store Manager for expenses outside of the approved threshold. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Leadership

• Effectively build and maintain morale, and provide ongoing motivation and feedback. Foster a cohesive, creative, and productive team.
• Assume primary responsibility for department interviewing, hiring, and staffing levels, including actively recruiting potential department employees.
• Assume primary responsibility for department employee relations, including training, performance reviews, coaching, and corrective action. Actively develop employees and lead in career development as appropriate. 
• Lead by example, provide clear expectations, and timely feedback. 
• Actively lead and participate in product promotions and community events.
• Actively share the Company's vision with employees and customers.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the Produce Department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• Produce Employees

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires occasional travel. 

Summary/Objective

This position is responsible for providing excellent customer service while ensuring accurate, efficient cash handling and POS operations. This position is also responsible for the front-end area's work safety, food safety, quality control, and general housekeeping duties.

Position Responsibilities (Include, but not limited to)

Operations

• Ensure accurate and efficient in-store cash handling procedures, including all cash, checks, debit/credit, and EBT transactions. 
• Adhere to all food safety and sanitation requirements.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Proactively identifies and performs general housekeeping opportunities and tasks. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Knowledge of Foodie Flash, Moolah, and produce codes. 
• Till responsibility and organization. 
• Perform checker duties within the department as required by business needs. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where you can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires no travel. 

Summary/Objective

This position manages the grocery/front-end operation and total store in the absence of the front-end and/or store manager. 

Position Responsibilities (Include, but not limited to)

Operations

• Ensure daily projects and activities are accomplished correctly and timely.
• Adhere to all food safety and sanitation requirements. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Oversee and maintain the sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. 
• Oversee and maintain store products in a manner that allows easy access to back stock.
• Use all equipment according to manufacturer guidelines.
• Handle and accurately count cash, balance tills.  
• Make bank runs and reconcile safe deposits.
• Make and receive deliveries and required. 
• Replenish register supplies as needed.
• Address any guest services or emergency situations as needed. 
• Maintain store in a neat, clean, and orderly manner. 
• Open and close the front-end department and run necessary reports.
• Controls shrink and prevents the sale of out-of-code products. 
• Replaces stock in displays surrounding the checkout areas. 
• Assists cashiers with computer, register, and scanner problems. 
• Train new front-end employees when necessary.
• Oversee the parking lot for safety, cleanliness, and shopping cart collection.
• Perform inventory duties as directed by the Grocery Manager. 
• Responsible for perishable conditions throughout the day. 

Leadership

• Effectively build and maintain morale and provide ongoing motivation and feedback. Foster a cohesive, creative, and productive team.
• Lead by example, provide clear expectations and timely feedback. 
• Actively share the Company's vision with employees and customers.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shift gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the store is clean, organized, safe, and customer-friendly. 
• Efficiently and accurately run check stand area and responsible for daily sales transactions.
• Provide overrides for cashiers. 
• Keeps up on industry trends, standards, and changes.
• Ensure the dissemination and adherence to all company and department policies
• Maintain adherence to sustainability programs and all security and safety policies

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• Acting if no Store or Grocery Manager

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered. 

Summary/Objective

This position is responsible for sales generation, product preparation, food safety, quality control, work safety, and merchandising. This position also educates and assists with general grocery and dairy orders. 

Position Responsibilities (Include, but not limited to)

Product Management

• Consistently achieve all food preparation guidelines, ensuring quality and freshness.
• Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Manager. 
• Comply with stocking standards that ensure high product quality. Incorporate cleaning with stocking and rotation requirements.
• Participate in quarterly physical inventory, more often if needed.
• Assist with developing and maintaining product displays that create an exciting marketplace, strive to develop displays that pique customer interest and impact buying trends. 
• Assist the Manager with ensuring effective informational and price point signing is posted for all products. 
• Assist the Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.

Operations

• Consistently achieve all food/beverage preparation guidelines, including full compliance with established recipe program; ensure prepared food consistency, quality, freshness, and portion control.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Readily accept delegated responsibilities and positively respond to the Manager's direction. 
• Understand proper customer telephone order procedures and effectively follow department guidelines. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered. 

Summary/Objective

This position is responsible for providing excellent customer service while ensuring accurate, efficient cash handling and POS operations. This position is also responsible for the front-end area's work safety, food safety, quality control, and general housekeeping duties.

Position Responsibilities (Include, but not limited to)

Operations

• Ensure accurate and efficient in-store cash handling procedures, including all cash, checks, debit/credit, and EBT transactions. 
• Adhere to all food safety and sanitation requirements.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Proactively identifies and performs general housekeeping opportunities and tasks. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Knowledge of Foodie Flash, Moolah, and produce codes. 
• Till responsibility and organization. 
• Perform checker duties within the department as required by business needs. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where you can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires no travel. 

Summary/Objective

This position is responsible for the input of items into the pricing system, maintaining accurate pricing throughout the store, running misc. pricing related reports, hanging shelf tags, and communicating with department managers and/or leadership teams regarding pricing matters. 

This position has no supervisory responsibilities.

Position Responsibilities (Include but not limited to)

• Maintain and coordinate all files for pricing accuracy and efficiency in collaboration with suppliers and department managers. 
• Hang tags and signs with accuracy, in a timely manner.
• Answer telephone and direct calls. 
• High attention to detail and accuracy while also possessing a sense of urgency. 
• Provide exceptional customer service.
• Ability to prioritize responsibilities to ensure all work is completed timely and accurately according to policies and procedures. 
• Ability to work independently and as a member of a team. 
• Ability to multitask in a fast-paced environment. 
• Comply with the maintenance and sanitation standards of the company and governmental regulatory agencies at all times.
• Comply with all company policies, programs, and directives specified in the Team Member Handbook.
• Must be familiar with all company safety and accident prevention policies, reporting all accidents to the Store Director.
• Must be familiar with store layout, location of safety, and emergency equipment.
• Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

Work Environment

While performing the duties of this job, the employee regularly works in an office environment as well as in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered. 

Summary/Objective

This position is responsible for sales generation, product preparation, food safety, quality control, work safety, and merchandising. This position also educates and assists with general grocery and dairy orders. 

Position Responsibilities (Include, but not limited to)

Product Management

• Consistently achieve all food preparation guidelines, ensuring quality and freshness.
• Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Manager. 
• Comply with stocking standards that ensure high product quality. Incorporate cleaning with stocking and rotation requirements.
• Participate in quarterly physical inventory, more often if needed.
• Assist with developing and maintaining product displays that create an exciting marketplace, strive to develop displays that pique customer interest and impact buying trends. 
• Assist the Manager with ensuring effective informational and price point signing is posted for all products. 
• Assist the Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.

Operations

• Consistently achieve all food/beverage preparation guidelines, including full compliance with established recipe program; ensure prepared food consistency, quality, freshness, and portion control.
• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Readily accept delegated responsibilities and positively respond to the Manager's direction. 
• Understand proper customer telephone order procedures and effectively follow department guidelines. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered.